Step 1.

If you know two people that already have Riseup accounts, ask them to give you an invite code. You will need two total invite codes. You must get the invite codes before you begin filling out the request form. You cannot go back and add them in later.

Don’t know anyone using Riseup? Don’t worry—you can still request an account.

Step 2.

Point your browser to https://mail.riseup.net/ and click on “Request Account” under the main logo.

Make sure your connection is secure; your web address should read “https://” (the s indicates SSL) and you should see a green text message stating “Your connection is encrypted” on the left above the login field.

You will walk through the steps of requesting an account. Have your invite codes ready. If you don’t have invite codes, go through the request process, and wait for Riseup to approve your request, which may take a few weeks.

You will need to accept Riseup’s social contract, privacy policy, and terms of service. Then you will be asked to provide a username, which will become your e-mail address. For example, if the username is “movements” then the e-mail address will be movements@riseup.net

Fill out an alternative e-mail, display name, language, country, and time zone. Click "Next."

Then you will be asked to write a security question and answer, as well as a password for your account. Click "Next."

You now have the option of offering a monetary contribution to Riseup. Your decision to contribute or not contribute does not affect your account registration process. Click "Next."

Enter the invite codes you received from two Riseup account users.

Click "Finish." You will see a notification that your registration process was successful. Click “Return Home” to go back to the homepage.

Tip!

Riseup works best with the Firefox browser.

Step 3.

If you have successfully created an account and been approved, you can log in on the main page.

You have two different login options, and there is no major difference between the two. Squirrel Webmail is best for English interfaces, while IMP Webmail is best for non-English interfaces.

Type in your username and password. With the IMP Webmail, you have the option of selecting your language. Click “Log in.” You will then be directed to your account.

Tip!

If you are accessing your account from a public setting and do not want to type in your password, under the Squirrel Webmail login, type in your username, then click the link for “virtual keyboard” before entering your password. A virtual keyboard will be activated that you can use to enter your password.

Step 4.

Want to change your account settings? Point your browser to https://user.riseup.net/ and login to your account. You will be directed to your control panel.

Click “My Settings” on the left panel. Change any account details you want, then click “Save changes.” Remember, if you change your username, this will change your e-mail address!

Click “E-mail” on the left panel to access your e-mail control panel. On this page, you can manage the maximum size of e-mails (quota) for your mailbox. A quota is the amount of disk storage you are allowed on the mail server.

You can also add aliases for your e-mail account. Aliases are additional e-mail addresses that your account can use to receive mail. You can share an e-mail address to forward your riseup.net e-mail to as well. Click “Save Changes.”

Tip!

Change your password every few months! All you have to do is type in a new password and then click “Save Changes.”

Step 5.

Want to share an invite code with someone? Click “Invites” on the left panel. On the Invites screen, click “Create a new invite code” to generate an invite code. You can then print the code or write it down to give to someone else.

To exit the control panel, click “Logout” on the bottom left.

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